Talk to us.
For account questions, API issues, billing, refunds or privacy requests, contact ChadRouter support.
Email support
For account questions, write from your account email. Include a request ID for API issues or a receipt reference for purchases. Never send passwords, full API keys or payment card details.
Billing and unused credits
Read our pricing page for token rates and reserved balances, or our refund and cancellation policy to request a refund of unused purchased credits. Contact us if a charge or credit hold needs review.
Privacy and account closure
Send privacy requests or account closure requests to the same support address. Our privacy policy explains the information we process and the rights that may apply to you.